For when you know you need to email people, but the flashing cursor has started looking personally disappointed in you.

This kit gives you easy-to-adapt email templates for the key moments around an event or gathering: introducing it, reminding people about it, helping them feel prepared, and following up afterwards.

It’s built for organisers who don’t want to sound pushy, fake, corporate, or weirdly overexcited. Just clear, warm, useful and human.

Inside, you’ll find templates for

• announcing or introducing an event
• reminding people when the event is still a while away
• sending a closer reminder when it’s coming up
• letting people know what to expect
• following up after the event
• inviting people to the next one
• asking for feedback without making it feel like homework

Useful for recurring events, workshops, choirs, classes, clubs, meetups, cafés, pubs, small venues, pop-ups and community groups.

A lot of people don’t avoid events because they’re uninterested. They avoid them because something feels uncertain. They don’t know what the room will be like, who else will be there, whether they’ll have to talk, what happens when they arrive, what to wear, whether they can come alone, whether they’ll be judged, or whether they’ll know what to do.

Most people won’t email you to ask those questions. They’ll just not come.

The Newcomer Kit helps you uncover those questions and turn the answers into useful FAQ copy, event page details, reminder emails and welcome info.

Inside, you’ll find prompts and sample answers for questions like

• Can I come on my own?
• Do I need to have been before?
• What happens when I arrive?
• Do I need to book?
• What if I’m late?
• Will I have to join in?
• What should I bring?
• What should I wear?
• Is the venue accessible?
• Will there be food or drink?
• Can I leave early?
• Who do I speak to if I’m nervous or unsure?
• What behaviour is expected?
• What happens if someone makes me uncomfortable?

Useful for first-timer-friendly events, community groups, workshops, choirs, classes, social events, support groups, creative sessions and any gathering where people might need a little extra reassurance before they say yes.

This kit helps organisers create simple, usable documents that explain how people are expected to behave, what support is available, and what happens if something goes wrong.

It includes templates and prompts for creating a code of conduct, basic safeguarding information, incident notes, volunteer expectations and participant guidance.

It’s designed for small groups and gathering places that want to take care seriously without drowning in policy language.

Inside, you’ll find starting points for

• a clear code of conduct
• participant expectations
• volunteer expectations
• safeguarding contact information
• incident note-taking
• reporting concerns
• photo and filming consent
• accessibility and support notes
• boundaries for WhatsApp groups or online spaces
• plain-English event safety information

Useful for community groups, choirs, clubs, workshops, meetups, mini festivals, volunteer-led events and recurring gatherings.

⚠️ This isn't legal advice, formal safeguarding training, or a substitute for specialist support where that’s needed. It's a practical starting point for making your expectations clearer and your gathering safer.