Code of conduct
This code sets out the standards of behaviour expected of everyone involved with Sounds Local, including staff, volunteers, participants, and members of the public attending our events.
Where and when this code applies
This code applies to public and private events run by Sounds Local CIC, which include informal get-togethers (for example, post-event drinks or social gatherings where members of Sounds Local staff are present).
Respect and inclusion
We welcome people from all backgrounds, including those with different life experiences, beliefs, and viewpoints.
Everyone is expected to
- treat others with kindness, dignity, and respect
- listen actively and try not to interrupt or speak over others
- challenge ideas without attacking individuals
- avoid discriminatory, abusive, or offensive language or behaviour
- respect each other's physical and emotional boundaries
It is OK to express disagreement, but this must be done with care, curiosity, and a willingness to understand.
Accessibility and support
We aim to make our activities as accessible as possible. Everyone is encouraged to
- ask for support if needed
- offer help respectfully and without assumptions
- be patient with others who may need extra time or assistance
Communication
We ask that all communication, whether in person or online, is
- clear and considerate
- free from sarcasm, shouting, or passive aggression
- inclusive and free from jargon or inaccessible language
When using digital channels like email or WhatsApp:
- avoid sending messages late at night unless urgent
- respect others’ time and attention
- keep messages relevant to the group or project
Boundaries
We expect everyone to
- maintain appropriate personal and professional boundaries
- avoid physical contact unless clearly welcomed
- seek consent before taking photographs or videos
Safety and wellbeing
Everyone is responsible for helping to create a safe and enjoyable environment. This includes
- following the safeguarding and risk management procedures
- reporting any concerns to the safeguarding lead
- not attending events under the influence of alcohol or drugs
Breaches of the code
If someone is found to be in breach of this code, we may
- offer a clear reminder or warning
- ask them to leave an event or take a break
- remove them from a WhatsApp or mailing group
- exclude them from future activities if necessary
We will always aim to handle issues fairly, calmly, and with care for everyone involved.
Review
This code of conduct will be reviewed annually or sooner if needed. It was last reviewed on 2026-09-07.
